Merseyrail address passengers’ concerns over ‘missing’ feature on new trains

Merseyrail have explained why one thing has been left off their new trains.

The new £500m Merseyrail 777 trains are currently being rolled out across parts of the network. The trains are yet to be rolled out across the Wirral and Hunts Cross lines but are being used by passengers on the Kirkby and Ormskirk lines. The updated trains feature a new layout, with USB ports and plugs beneath the seats and platform-level boarding for those with mobility problems.

The trains, a “very positive improvement” on the last for many commuters, have received positive feedback according to Merseyrail. However, some have been left asking why one thing has been left out.

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We asked commuters what they thought about the new Merseyrail trains and some said the lack of toilet or baby changing facilities is an “inconvenience” and said the trains should have been fitted with the facilities.

One commenter, Adamev96, a type-one Diabetic, said: “I think they should’ve been fitted with toilets and baby changing facilities as most modern trains are nowadays. I know that most Merseyrail journeys tend to be short and the frequency is high, but it is a massive inconvenience for those who for medical reasons or something else can’t just ‘hold it in’.

“I also need them from time to time as they provide a space for me to take my blood sugars and sort myself out being a T1 Diabetic.”